What is Fromagerie’s refund policy?
For any issues pertaining to refund, please contact us at [email protected] or call us at +6013-2223928 within 24 hours. Please provide us the following details in your email:
Name (The person who ordered)
Remarks (Include photos of wrong or damaged product)
We will look into the matter and get back to you within 24 hours.
*Requirement for a valid refund:-
– Proof of purchase (order number, invoice, payment details &etc).
– Reason for refund (photo of wrong or damaged product).
Remarks: Refund & Cancelation Fees = RM 3.00