What is Fromagerie’s refund policy?

For any issues pertaining to refund, please contact us at [email protected] or call us at +6013-2223928 within 24 hours. Please provide us the following details in your email:

Name (The person who ordered)
Order Number
Remarks (Include photos of wrong or damaged product)

We will look into the matter and get back to you within 24 hours.

 

*Requirement for a valid refund:-

– Proof of purchase (order number, invoice, payment details &etc).

– Reason for refund (photo of wrong or damaged product).

 

Remarks: Refund & Cancelation Fees = RM 3.00

*We reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately. Please check the latest information posted herein to inform yourself of any changes.